Account Manager; French Bilingual

Responsibilities

• We’re seeking a driven, results-oriented professional to join us in a dual-impact role that combines strategic new business acquisition with high-touch account expansion
• This role is ideal for a proactive “hunter‑gatherer” who thrives on identifying new opportunities while simultaneously nurturing deep, value‑based relationships across educational institutions
• You will be responsible for the full lifecycle of growth—from closing new deals to identifying strategic cross‑sell opportunities that deepen our impact on teaching, learning, and academic integrity
• The ideal candidate is passionate about education and technology, highly collaborative, and capable of working strategically and tactically to deliver measurable results
• Drive new business growth:
  Identify, qualify, and close new opportunities within K–12, Higher Education, or assessment markets
• Own the full sales cycle:
  From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning
• Build lasting relationships:
  Engage stakeholders at all levels—from teachers to district or institutional executives—to influence decisions and strengthen advocacy
• Deliver consultative solutions:
  Understand customer challenges and craft tailored solutions that meet their needs
• Collaborate cross‑functionally:
  Partner with Product, Marketing, and internal teams to ensure a seamless client experience and relay market feedback
• Leverage data and insights:
  Use CRM, usage analytics, and market intelligence to prioritize high‑impact opportunities and optimize territory strategy
• Represent the brand:
  Communicate the company’s value proposition effectively through presentations, product demos, pitches, social channels, and industry events
• Maintain accurate reporting:
  Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy
• Stay informed:
  Keep up‑to‑date on industry trends, educational legislation, and territory‑specific opportunities
• Travel:
  Up to 25% travel to engage directly with customers, nurture partnerships, and accelerate sales opportunities

• Exceeds new business and cross‑sell quotas
• Exceeds retention and expansion targets
• Achieves high win rates and maintains accurate forecasts
• Demonstrates meaningful pipeline growth and expansion within target accounts
• Builds customer advocacy through consultative engagement and compelling storytelling
• Expands institutional reach via new executive‑level relationships and partnerships

• Health Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Vision Insurance
• Accidental Death & Dismemberment Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Supplemental Life Insurance

Exceptional storytelling and consultative sales skills, connecting customer challenges to product impact inspiring urgency and belief
Strong presentation, negotiation, and relationship‑building skills across technical and non‑technical audiences
Self‑starter with a growth mindset, resilience, and collaborative spirit
2+ years of experience in Customer Success or Account Management, with a history of consistently exceeding retention and expansion targets
Proven ability to hunt, build, and close new business across complex buying committees
Understanding of the education technology landscape including institutional decision cycles, and procurement processes
Native or Fluent in French and English
Proficiency with  and other sales enablement tools
2+ years of quota‑carrying experience in EdTech or SaaS sales, with a consistent track record of exceeding targets