Brand Ambassador - Fragrance

Part‑time | 30 hours across 4 days

As Brand Ambassador – Fragrance, you will work across the full Coty fragrance portfolio within Boots Manchester Trafford Centre, with a strong focus on fragrance collections. You will drive sales performance, deliver exceptional customer experiences, and represent Coty brands with passion, professionalism, and excellence of execution.

As our Brand Ambassador – Fragrance, you play a critical role in delivering sales targets and elevating brand presence within a luxury retail environment. You will act as a fragrance expert on the shop floor, consistently meeting Coty’s customer service and sales standards while protecting and enhancing brand equity.

• Achieve monthly sales targets and deliver against KPIs
• Build strong customer relationships to influence, sell, and upsell
• Deliver Coty’s customer service ceremony with every customer
• Act as a brand ambassador across all Coty fragrance collections in‑store
• Protect and elevate brand equity at all times
• Adhere to Coty uniform, grooming, and brand standards
• Maintain high visual merchandising standards
• Follow VM and brand guidelines consistently
• Use iPad tools for email, reporting, and VM guidance

• Experience and knowledge within the fragrance industry (collection experience beneficial)
• Strong sales background, working towards KPIs and targets
• Deep passion for fragrance and luxury brands
• Ability to build strong relationships with customers and in‑store retail teams

• Access to My Coty Shop with fantastic discounts
• 8% Employer pension contribution
• Generous family and wellbeing support policies
• Day off on your birthday

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where everyone can be their authentic self.