Sales Adviser

What you'll be doing?

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process. You will demonstrate excellent interpersonal skills to build rapport with customers and understand their needs, requiring strong listening, questioning, empathy, product demonstration, and closing skills. Reporting to a Sales Manager you’ll be expected to apply comprehensive local knowledge, understand product and pricing, follow up leads, utilise sales methodology, and achieve sales targets in line with business requirements.

• Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitors.
• Have a thorough understanding of our product and pricing.
• Effective lead follow‑up skills to convert enquiries to site visits.
• Utilise our sales methodology, schemes and incentives effectively to close a sale.
• Achieve sales targets in line with business requirements.

• Experience delivering sales in a service environment (e.g., house building, retail, hospitality, banking, estate agency).
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain company reputation.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions and technology.
• Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
• Embraces change and explores new ways of working to help continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self‑starter who works effectively without direct management.
• Excellent communication skills.
• IT literate.
• Flexible with working pattern, must be able to work weekends and bank holidays.
• Flexible with travel, sometimes on short notice.
• Holds a full driving licence and has use of a vehicle for business travel.

We’ve been nationally recognised as a 5‑star house builder since 2010 for supplying high‑quality homes for all generations. That’s more than any other major house builder. We combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We offer tailored opportunities for apprentices, graduates, experienced professionals and ex‑Armed Forces personnel to help us stay one step ahead.

• Competitive salary.
• Competitive bonus scheme.
• Private medical cover – single cover.
• 26 days’ holiday (increase by 1 day for every 3 years of continuous service up to 29 days).
• Choice of flexible benefits.
• Enhanced family‑friendly policies.

Our benefits are fit to measure. Private medical cover provides timely access to a virtual GP, diagnosis, treatment and more – including physio and talking therapies; you can even add family members.

First‑class pension schemes with the option of up to 10% employer contributions.

All colleagues can access a fully funded annual health assessment to manage health and well‑being.

Financial benefits include employee loans and savings accounts, and house purchase discounts.

Lifestyle benefits such as Cycle to Work scheme, reduced hotel rates and discounts at major retailers help improve quality of life.

Additional benefits include paid volunteer and study leave, enhanced family‑friendly policies (including parental and carers leave), a share‑buying scheme, and more.