Business Development Manager Job Manchester area,England UK,Sales

We are seeking a high-energy, commercially driven Business Development Manager to win new business and drive revenue growth across SME and mid-market customers. This is a predominantly outbound, hunter role . You will own the full sales cycle - from initial prospecting through to close and early account establishment - on a tech-enabled logistics platform where customers book jobs directly via portal or API.

Your primary mandate:
Win new platform customers across SME and mid-market segments Build and manage a healthy forward pipeline with accurate forecasting Convert new accounts to contracted or committed recurring revenue Drive platform adoption and automated self-serve booking behaviour

Key responsibilities

New business development

Proactively identify and target ideal customer profiles across SME and mid-market segments
Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up
Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential
Demonstrate platform capability and present a compelling onboarding process
Own the full sales cycle from first contact through to close
Close new accounts and convert to contracted or committed revenue where appropriate
Maintain CRM hygiene with accurate pipeline staging and forecasting at all times
Reactivate lapsed accounts - diagnose why they stopped and reposition the offer based on current needs

Platform adoption

Encourage customers to self-book and reduce reliance on manual intervention
Increase portal usage and API integration where appropriate
Work closely with operations to resolve root causes of friction and booking issues

Reporting and performance

Report weekly on: new revenue secured, pipeline value, automation %, and churn risk
Own your revenue target and margin contribution - know your numbers
Use CRM (Hub Spot) as the primary tool for planning and tracking activity

What Good looks like (Within 6 months)

20-30 new active trading accounts won and onboarded (1m annualised revenue growth)
2-4 contracted Tier 1 accounts secured
Reactivation wins from dormant account database
A full, clean CRM pipeline with predictable weekly forecast
Consistent self-serve and automated booking behaviour across new accounts
A reputation internally and with customers for being responsive, commercial and delivery-focused

Candidates must demonstrate

5+ years in B2B sales or business development (logistics, marketplace or platform preferred)
A proven track record of winning new business and hitting revenue targets
Experience selling operational or technology-enabled services
Confidence managing the full sales cycle independently
Experience working with CRM systems (Hub Spot, Salesforce or similar)
Commercial understanding of margin, pricing and contribution
Confidence handling objections and pushing deals forward without passive follow-up

Desirable

Experience in same-day, courier, freight or transport sectors
Experience selling self-serve or automated platforms
Exposure to API or systems integration conversations

Base pay £40,000 - £45,000 OTE ~£55,000 - £90,000 (uncapped commission - revenue & margin KPIs)

We use third-party providers, including AI tools, to assist with processing and assessing applications.

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