Business Development Manager

The Role

As Business Development Manager, you will play a key part in growing Manchester City's seasonal hospitality revenue by identifying, developing and converting opportunities across inbound and outbound sales channels. The role is centred on building a healthy pipeline, nurturing relationships and turning interest into bookings that support the Club's commercial goals.

You will manage day-to-day sales activity with care and consistency, from prospecting, networking and lead generation through to accurate pipeline management and reporting. You will also host prospects on matchdays, support face-to-face meetings and bring a professional, informed approach to every customer interaction.

Success in the role will come from combining commercial instinct with strong organisation and consistent follow-through. You will work closely with colleagues across Hospitality and wider commercial teams to shape ideas, test new approaches and help deliver a high-quality experience for domestic and international clients.

• Experience in business development or sales, ideally selling high-value products, premium services or hospitality offerings.
• Ability to build, manage and convert a sales pipeline through outbound and inbound activity.
• Confidence in face-to-face selling, including hosting prospects and representing the Club professionally on matchdays.
• Strong communication and presentation skills, with the ability to influence and build relationships with a wide range of clients.
• A proactive, organised approach to prospecting, networking, lead generation, data capture and CRM or database management.
• Strategic thinking, teamwork and a clear focus on delivering revenue targets and excellent service.

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days' annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.