Senior Client Relationship Manager

Senior Client Relationship Manager – Manchester

Hybrid Working

I'm working with one of the UK's leading technology and digital learning businesses that's looking to hire a Senior Client Relationship Manager into its Manchester commercial team.

You'll be selling a broad portfolio of learning solutions across areas including AI, Cyber Security, Cloud, Data, Software Development and Leadership.

The role will involve:

• Managing and growing established B2B customer relationships
• Identifying new stakeholders and commercial opportunities within existing accounts
• Upselling and cross-selling additional products and services
• Leading client meetings to understand wider business challenges
• Building strategic account plans to increase customer spend
• Managing opportunities through the full sales cycle
• Developing relationships with senior decision-makers
• Running regular customer reviews and maintaining long-term partnerships
• Acting as a senior member of the team and supporting/coaching less experienced colleagues

You’ll have plenty of warm opportunities within existing customers, but they're looking for somebody with a new business mentality who will proactively find new stakeholders, uncover additional needs and increase the organisation's footprint within each account.

• 5+ years' B2B sales experience
• Strong Account Management, Business Development or Client Relationship experience
• Proven track record of achieving revenue targets
• Experience selling services, solutions or technology
• Strong commercial mindset with experience growing existing accounts
• Comfortable proactively creating opportunities rather than simply servicing accounts
• Confident dealing with senior stakeholders
• Ambitious and looking for genuine long-term progression

There's also clear progression into areas such as Enterprise Sales, Strategic Accounts, Partnerships and Leadership.