Brand Ambassador - Fragrance

As Brand Ambassador
- Fragrance, you will work across the full Coty fragrance portfolio within Boots Manchester Trafford Centre, with a strong focus on fragrance collections. You will drive sales performance, deliver exceptional customer experiences, and represent Coty brands with passion, professionalism, and excellence of execution.

THE ROLE OPTIMIZE, ENABLE, INNOVATE! As our Brand Ambassador
- Fragrance , you play a critical role in delivering sales targets and elevating brand presence within a luxury retail environment. You will act as a fragrance expert on the shop floor, consistently meeting Coty's customer service and sales standards while protecting and enhancing brand equity. You will be reporting to the Fragrance Business Manager , and you will manage:
Drive sales performance

• Achieve monthly sales targets and deliver against KPIs
• Build strong customer relationships to influence, sell, and upsell
• Deliver Coty's customer service ceremony with every customer
• Represent Coty brands
• Act as a brand ambassador across all Coty fragrance collections in-store
• Protect and elevate brand equity at all times
• Adhere to Coty uniform, grooming, and brand standards
• Execute in-store excellence
• Maintain high visual merchandising standards
• Follow VM and brand guidelines consistently
• Use iPad tools for email, reporting, and VM guidance
  As an experienced Brand Ambassador , you thrive in a fast-paced, diverse retail environment and are motivated by sales, service, and luxury brand storytelling. You are tenacious, customer-focused, and proud to represent premium fragrance brands.
• Experience and knowledge within the fragrance industry (collection experience beneficial)
• Strong sales background, working towards KPIs and targets
• Deep passion for fragrance and luxury brands
• Ability to build strong relationships with customers and in-store retail teams

• Access to My Coty Shop with fantastic discounts
• 8% Employer pension contribution
• Generous family and wellbeing support policies
• Day off on your birthday