National Account Manager – FMCG​/Food​/Retail

Account Manager – FMCG / Food / Retail

Greater Manchester

Salary:
Negotiable DOE

Monday–Friday | Office Based

An established and expanding UK manufacturer is looking to appoint a National Account Manager to take ownership of a portfolio of major retail accounts.

This is an excellent opportunity for somebody who enjoys the relationship-building and commercial development side of account management. The business already has long-standing relationships with some of the UK's biggest retailers, so this isn't a role centred around cold calling or constantly chasing new customers.

Instead, you'll be given an established portfolio of high-profile accounts to develop, becoming a trusted point of contact and identifying further opportunities within customers that already buy from the business.

• Take ownership of a portfolio of major national retail accounts
• Build and maintain strong relationships with buyers and key customer contacts
• Become the main day-to-day commercial contact for your customers
• Conduct account reviews and regular customer meetings
• Identify opportunities to grow revenue across existing accounts
• Manage customer queries and ensure issues are dealt with quickly and professionally
• Work closely with sales, operations, technical and other internal departments
• Navigate retailer portals and customer systems
• Develop a strong understanding of each customer's requirements and commercial opportunities
• Attend occasional customer meetings around the UK when required

The position is predominantly office based, with much of the customer interaction conducted remotely and only occasional travel required.

• Experience managing supermarket, grocery or major retail accounts would be particularly attractive, ideally gained within food, FMCG, consumer goods or a related manufacturing environment.
• You could currently be a National Account Manager, National Account Executive, Key Account Manager, Customer Business Manager, Commercial Account Manager or an Account Manager ready to take the next step.
• Experience using retailer portals would also be advantageous.

• Negotiable salary depending on experience
• Established portfolio of major national accounts
• Very little cold new-business activity
• Genuine opportunity to develop existing customers
• Limited UK travel
• Monday–Friday working
• Stable, established and growing manufacturer
• Opportunity to take real ownership of key customer relationships

If you've managed major retail or supermarket customers and are looking for a role where you can concentrate on developing accounts and building relationships rather than constant new-business prospecting, we'd be keen to hear from you.