Internal Sales & Customer Services Co-ordinator

Job in Manchester, Greater Manchester, M9, England, UK

Listing for: thefutureworks

Full Time position
Listed on 2026-09-10

Job specializations:

Sales
Inside Sales, Customer Success Management, CRM Systems & Management, Account Manager
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management, Account Manager

Salary/Wage Range or Industry Benchmark: 32000 - 35000 GBP Yearly GBP 32000.00 35000.00 YEAR

Internal Sales & Customer Service Co-ordinator Coventry (On-site) Mon-Fri, 08:45-16:45 (45 min lunch) £32,000 - £35,000 We're recruiting for a proactive Internal Sales & Customer Service Co-ordinator to join a growing business in Coventry. This role combines inbound/outbound sales, account management, and customer service, supporting both customers and the external sales team.

Key Duties:

* Handle inbound enquiries and generate new business
* Proactively contact customers and follow up quotations
* Upsell/cross-sell to maximise revenue
* Process orders and maintain CRM records
* Build strong customer relationships and resolve queries
* Support external sales team and meet sales targets

About You:

* Experience in internal sales, customer service, or telesales
* Strong communication and organisational skills
* Proactive, target-driven, and customer-focused
* Confident using CRM systems and Microsoft Office Benefits:
* 26 days holiday bank holidays
* Pension up to 10.5%
* Healthcare cash plan
* Life assurance (3x salary)

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