Business Development Manager

Location: Carrington

Business Development Manager Managed IT Services Whitstable, Kent Hybrid and field-based £50,000 basic salary Circa £90,000 OTE uncapped commission Are you a true new-business salesperson who enjoys turning opportunities into long-term clients? Can you hold credible commercial conversations with business owners, directors and finance leaders? Would you like to join an MSP that is investing in a dedicated sales-development function rather than expecting you to succeed with little more than a phone and a target?

We are recruiting for a growing managed IT services provider based in Whitstable. They are looking to appoint an experienced Business Development Manager to take ownership of winning new SMB clients across Kent, London and the South East. This is the companys first dedicated new-business closing role, giving you the opportunity to influence its sales approach and play a central part in its continued growth.

Importantly, you will not be expected to build the entire sales pipeline alone. The company already has a dedicated Sales Development Representative who is responsible for outbound prospecting, identifying suitable organisations, qualifying interest and securing attended appointments. The SDR is measured and rewarded against qualified meetings and new-client conversions, so there is already an effective lead-generation engine supporting the role not simply an occasional list of unqualified names.

You will work closely together, with the SDR creating and qualifying opportunities while you lead the commercial sales process from the initial discovery meeting through to signed agreement. You will still be encouraged to create opportunities through your own network, referrals, events and targeted prospecting, but much of your time can be focused on holding meaningful conversations, progressing opportunities and winning clients.

The opportunity Most prospective clients will already have an internal IT resource or an existing IT provider. This means managed IT services is frequently a displacement sale.

Your role will be to uncover where the current arrangement is falling short, understand the commercial impact and build a compelling reason for the client to change. You will need to be comfortable discussing:
Business and cyber risk The financial impact of downtime and inefficient technology Compliance and security concerns Productivity and operational resilience Technology investment and planning How better IT can support an organisations future growth This is not about leading with technical specifications, products or speeds and feeds. It is about understanding the organisation and connecting its challenges to a credible business solution.

What will you be selling? The company provides a broad range of services to small and medium-sized organisations, including:
Fully managed and co-managed IT support Cybersecurity and cyber risk reduction Microsoft 365 and cloud services Business continuity and disaster recovery IT consultancy and strategic technology planning Compliance-related services Technology alignment, roadmaps and virtual CIO support This is not a commodity MSP selling reactive support from a price list. The company uses a structured technology-alignment process to assess clients against recognised, CIS-aligned standards.

It is also working towards becoming a Cyber Essentials certification body. This provides a genuine and evidenced point of difference. The business helps its clients understand risk, improve their technology environment and make properly informed investment decisions rather than simply responding when something breaks. How will the sales partnership work? You will work closely with the companys Sales Development Representative.

The SDR will:
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