Marketplace Consultant, Global Selling

In 2024 EU Global Selling launched the Strategic Account Services (SAS) program. SAS partners with growing businesses on Amazon providing strategic consultancy through a data-driven collaborative and customer-obsessed approach. As a Marketplace Consultant you will manage a limited portfolio of Sellers acting as their strategic partner to drive sustained long-term growth on Amazon. You will navigate complex business challenges engage with senior decision-makers and deliver sophisticated growth strategies across Product Selection Detail Page Optimisation Advertising Promotions Fulfilment Strategy and Brand Building.

You will build trusted relationships with senior stakeholders including Heads of E-commerce and Directors; facilitating Joint Business Plans that align Amazon and Seller growth ambitions. Youll collaborate cross-functionally with Amazon teams across the EU US and worldwide take ownership of projects aligned to team goals and actively develop the program and wider team by sharing best practices and improving processes.

As a smaller dynamic team we are constantly innovating across technology processes and people to scale the program improve seller engagement and satisfaction and enable scalable global solutions through direct cooperation with more established SAS programs. As we grow the program they will also by required if necessary to support the recruitment and onboarding of Sellers.

Key job responsibilities
Manage a portfolio of Sellers to drive sustainable revenue growth based on a solid understanding of marketplace programs tools and processes.
Analyse customer data on the efficiency of listings selection supply chain advertising and deals and provide strategic recommendations to maximize the sellers potential.
Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity.
Identify qualify and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs.
Understand and utilize CRM tools to track all pertinent account information and sales progress.
Prepare and deliver business reviews to your clients
Develop a thorough understanding of the Amazon Marketplace ecosystem and EU export business
Support and own additional projects around our Paid Service and Global Selling which includes process improvements tool and content development people development lever specialisation and driving Global Selling solutions for Sellers.

A day in the life
Your days are varied and fast-paced. You might start the morning on a call with one of your
Sellers reviewing their latest performance data and aligning on priorities for the quarter. Later youll join a Global Selling business update with your team sharing wins and troubleshooting
challenges between youll have focused time to build tailored business plans for
your Sellers using AI-powered tools to work efficiently and surface insights faster. Youll join development sessions on consultancy skills to keep growing professionally. You might end with a project meeting where your working with a leader on how to further develop our SAS offering and provide more value to our Sellers.

About the team
Amazon Global Selling (AGS) gives Sellers and Brands the platform to reach Amazons huge worldwide customer base a key differentiator to competitor platforms. The team works with worldwide stakeholders and operates with an entrepreneurial mindset. You will have the opportunity to shape strategy own high-impact projects and develop recognised expertise. Youll work alongside talented colleagues across Europe in a team that values ownership innovation and delivering exceptional results for our Sellers.

- Bachelors degree
- Experience exceeding sales targets using a consultative solutions-focused approach or equivalent
- Experience dealing well with ambiguity prioritizing needs and delivering measurable results in an agile environment

- Experience with communication presentation and negotiation
- Experience in sales or marketing work (like e-commerce retail technology SaaS) or equivalent

- Experience with data analysis and basic Excel skills

- Experience analyzing data to make business decisions
- Experience influencing internal and external stakeholders

- Experience with in e-commerce or Retail fields

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