Sales Advisor

What will you be doing as a Sales Advisor?

Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Sales Advisor role could be the perfect fit.

We're recruiting for a fast-growing and ambitious business in Altrincham Town Centre looking to expand their friendly team with an Internal Sales Advisor. This is a genuinely rewarding sales based role where you’ll finish each day knowing you’ve helped someone access support that could make a real difference to their life while also having the chance to earn up to £4,000 pa in bonuses.

This is a role that offers superb career opportunities.

This is much more than a typical sales or customer service role. You'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. Duties will include:

• Making outbound calls to customers who have enquired about the services the company provides (no cold calling - these are all warm leads!)
• Speaking with customers over the phone throughout the day, handling queries and following up warm leads
• Building trust and rapport with older customers, making them feel comfortable, supported and understood
• Clearly explaining the service and answering questions with patience and empathy
• Handling objections gently but confidently, guiding customers through the next steps
• Managing your own pipeline of enquiries using the CRM system
• Booking suitable customers into appointments with the Claims Processing team

Whether you've worked as a Telesales Executive, Appointment Setter, Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, or in another telephone-based customer service role, we'd love to hear from you.

• A confident, engaging and friendly telephone manner
• The ability to make outbound calls on a daily basis
• Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential
• A kind, compassionate and patient approach and able to handle any objections empathetically and clearly
• The ability to quickly rapport and gain people's trust to guide them to making an appointment
• Clear, easy-to-understand communication skills
• Confidence using a CRM system and managing your own workload
• A positive attitude

• £26,000 - £30,000 salary
• The chance to earn £4,000 pa bonus
• Optional overtime paid at time and a half
• Full training and ongoing coaching
• Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows
• Opportunity to progress into a Claims Processor role after your initial training
• Planned private medical cover as the business grows
• Join a supportive team that genuinely celebrates success and helps each other develop

If you're an engaging, people-focused professional looking for your next Internal Sales or Sales Advisor opportunity, we'd love to hear from you.