Client Account Manager and Contractor Relationship Lead; Transmission & Distribution

Company Description Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be h accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description Start Here. Grow Here. Are you ready to hold a pivotal role and sit at the heart of our key clients and contractors within the Grid Modernisation sector? This high-visibility position is not just about maintaining relationships; it's about driving growth and influencing AECOM’s internal strategy through innovative sales and business development leadership. You'll be a strong, visible leader who is able to inspire, motivate and build teams, and communicate effectively.

You will be the primary contact for AECOM's relationships across selected Grid Modernisation accounts which are strategically important at a regional business line level.

You will have responsibility for developing, growing and sustaining our business working across our company to offer solutions that deliver, using all our relevant capabilities and local and global expertise. Bringing the best of AECOM to the client, on time, every time. Here's what you'll do:
Be accountable for meeting key growth business plan objectives for their client and contractor portfolio.

Support Capture Managers to win and project managers to deliver the large programs of work.

Aim to raise AECOM’s profile and brand with our clients and across the energy sector through adding value, delivering innovation, and being a voice in the sector.

Drive sustainable and profitable growth.

Connect internal teams to the client vision and ensure the team is client focused to enable our clients to get the best AECOM experience every time.

Mentor other team members in building strong relationships across the  accountable for AECOM’s overall financial success with the client in partnership with Project Leadership.

Establish effective management processes to ensure high-quality delivery, technically excellent client service experience.

Identify areas of high risk and pro-actively takes actions to positively impact outcomes.

Manage consistent approaches to working with the client.

Identify long-term and disruptive trends in their area of expertise.

Champion for ethnical and safe working practices.

Manage AECOM business development activities within the client.

Lead the capture of significant new business opportunities and the renewal/extension of existing large-scale agreements within the account.

Drive growth within the pipeline of potential projects and repeat work Monitor client projects to ensure high-quality delivery, technical excellence and consistent client service experience.

Identify evolving resourcing needs for client portfolio and escalates within the energy sector

Ensure high levels of client satisfaction by addressing concerns, providing solutions, and maintaining regular  recognised by clients as a primary contact with AECOMDevelop client contacts and networks within the client’s business and meets client contacts…