Business Development Manager

Position purpose:
The Business Development Manager is responsible for developing and maintaining strong relationships with introducers, generating a consistent flow of quality applications, and supporting applicants through the initial stages of the funding journey.
The role combines relationship management, business development, sales and application support, with a focus on growing introducer performance, identifying new funding opportunities and ensuring applications are progressed efficiently and accurately.
The Business Development Manager will work closely with introducers, applicants, and internal teams to promote the products and services offered by Fleximize. They will be responsible for gathering, verifying and collating the information required to progress applications, while maintaining a high standard of service and communication throughout the process.

Policy:
Ensure all activities are carried out in a competent and compliant manner, in line with internal policies, data protection requirements, regulatory standards and applicable legal requirements.
Maintain accurate and complete records of introducer and applicant interactions, application information and supporting documentation, ensuring appropriate audit trails are maintained.
Represent Fleximize professionally at all times and ensure introducers and applicants receive a consistently high standard of service.
Identify and escape any risks, concerns, application issues or compliance matters to the appropriate manager or senior team member where necessary.
Introducer Relationship Management:
Build, develop and maintain strong relationships with introducers, acting as a key point of contact and ensuring regular communication is maintained.
Proactively engage with introducers to understand their business, pipeline and customer requirements, while promoting the products and services available through Fleximize.
Maintain regular contact with introducers regarding changes to lending criteria, products, processes and terms, ensuring they have the information required to submit suitable opportunities.
Develop introducer relationships with the aim of increasing engagement, strengthening partnerships and generating a consistent flow of quality applications.
Monitor introducer performance and activity, identifying opportunities to increase application volumes and improve overall account performance.
Business Development & Opportunity Generation:
Proactively identify opportunities to generate new applications and increase business from existing introducer relationships.
Contact introducers and applicants to follow up on enquiries, potential opportunities and outstanding applications.
Engage in commercial conversations with introducers to understand their requirements, identify potential funding opportunities and promote appropriate Fleximize products and services.
Work towards agreed monthly targets, maintaining a strong and consistent application pipeline and contributing to wider team and business objectives.
Identify opportunities to develop existing introducer accounts and support the onboarding and development of new introducer relationships where appropriate.
Maintain a strong understanding of the wider business finance market, including competitor products, lending criteria and market positioning, to confidently communicate the strengths of Fleximize's offering and identify where its products are most suitable for introducers and applicants.
Application Management & Support:
Support introducers and applicants through the initial stages of the application process, ensuring they understand the information and documentation required.
Follow up with introducers and applicants to obtain outstanding information, verify application details and progress opportunities in a timely manner.
Gather, review and collate relevant application information and supporting documentation to enable the completion and submission of full applications.
Carry out appropriate administrative and initial application tasks, including packaging documents and completing initial credit checks where required.
Ensure all application information is recorded accurately on internal systems and communicated promptly to relevant teams.
Customer & Introducer

Experience:

Provide a professional, responsive and helpful service to both introducers and applicants throughout all interactions.
Maintain clear and regular communication, ensuring expectations are managed appropriately and relevant parties are kept…