Front of House Security Officer

Overview

Join to apply for the Front of House Security Officer role at Wilson James

Pay: £13.35 per hour

Permanent |
Location: London |
Hours: Zero hours

Step into a role where professionalism meets purpose. As a Front of House Security Officer, you'll be the welcoming face of our organisation - ensuring safety, delivering exceptional customer service, and creating a reassuring presence for everyone who walks through our doors. This is more than just security; it's about being a trusted ambassador, combining vigilance with warmth to make people feel both protected and valued.

If you're confident, approachable, and ready to take pride in safeguarding a dynamic environment, we'd love to hear from you.

• Provide a welcoming presence at the front of house, greeting visitors and staff with professionalism.
• Monitor access control systems to ensure only authorised individuals enter the premises.
• Conduct regular security patrols of the building and surrounding areas to maintain safety.
• Respond promptly to incidents and emergencies, following established procedures.
• Maintain accurate records of daily activities, incidents, and visitor logs.
• Support health and safety compliance by reporting hazards and ensuring evacuation routes remain clear.
• Collaborate with colleagues and management to uphold site security standards and customer service expectations.
• Act as the first point of contact for enquiries, providing assistance while maintaining vigilance.

• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided

• To hold a current DS SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; however, each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, see the company sustainability page.

Wilson James has been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.