De-escalation guard

Please note - age restriction applies for this position, so candidates must be over the age of 18+ and have a valid in date SIA license

• 47 hours per week 10:00 – 20:30 (Mon‑Thu), (Fri) 09:00 – 17:30
• £13.91 per hour
• Sodexo rewards and employee benefits
• Increased holiday allowance with service

Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is M4 4AH

Are you looking for a role where no two days are the same? As a De‑escalation Guard at Redfern Building, Sadlers Yard, Manchester, M4 4AH you’ll play a crucial role in maintaining the safety and security of both the building and the people inside.

This site is a probation centre, meaning you’ll regularly interact with ex‑offenders and probation staff. Your presence will contribute to a safer environment and positively impact the lives of those you encounter.

• Welcome and assist staff, visitors, and contractors while ensuring strict adherence to security protocols.
• Maintain a safe and secure environment for all building users.
• Monitor CCTV, Access Control, and other security systems to detect and prevent security threats.
• Act as the first line of response to security incidents, system activations, and fault reports.
• Handle calls, relay messages, and provide clear guidance to staff and visitors.
• Conduct regular security patrols to ensure ongoing safety and compliance.

• Strong interpersonal skills, with the ability to engage professionally with staff, visitors, and local authorities.
• Must be 18 or older and hold a valid SIA License.
• Excellent communication and situational awareness.
• Previous experience in a similar role is preferred.
• Knowledge of security procedures and emergency response protocols.
• Due to the nature of the site, a full DBS clearance is required.

• Wellbeing Support‑ Unlimited access to mental health resources, a free health app with 24/7 virtual GP services, and an Employee Assistance Programme.
• Financial Benefits‑ Discounts for you and your family, salary finance options, and a retirement savings plan.
• Career Growth‑ Apprenticeships, training, and development opportunities.
• Additional Perks‑ Cycle to Work scheme, volunteering opportunities, flexible work, and full training with a protective uniform provided.

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications