FOH Security Officer M3

FOH Security Officer - Manchester - M3 5EN

Irwell St, Salford M3 5EN
, UK

We are seeking a Front of House Security Officer to join our prestigious site in Manchester. The ideal candidate will possess exceptional customer service skills, be well‑spoken and well‑presented, and demonstrate the ability to work independently and proactively. Fluency in clear English, excellent timekeeping skills, and computer literacy are essential.

Position
:
Front of House Security Officer
Pay rate
: £14.91 per hour
Location
:
Manchester
Shift Pattern
: 4 on 4 off 42 Hours Per Week 07:00 - 19:00

Benefits include:

• Company Pension scheme
• Life Assurance benefits
• Access to 24/7 free Employee Assistance programme
• Cycle to work salary sacrifice scheme

Plus, additional benefits we offer via our Re Ward membership.

• The administration of all other aspects involved in access control to a defined level.
• Act as a first point of contact for greeting visitors entering.
• Clear communication and organisational skills.
• Exceptional customer service.
• Assist with deliveries and post by contacting relevant tenants to advise.
• Assist contractors with signing in/out.
• Issue access cards to contractors and visitors.
• Respond to email and telephone requests relating to any issues in a timely manner.
• Report any security issues to the onsite security supervisor.
• Comply with and operate site security instructions and policies.
• Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire or bomb threats.

• Valid SIA licence and CCTV Licence.
• Proven work experience as a Receptionist, Front of the House Officer, or similar role (minimum 1 year).
• Excellent customer service and communication skills.
• Professional attitude and appearance.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.