Loss Prevention Specialist Omega

About THG

We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

With us youll go further faster. What are you waiting for

Location:
Omega Warrington

Shifts:
Rotating Day/Night Shifts
- Mon
- Fri - 09.45am - 18.45pm and 21:45pm - 06:15am

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time that materials are sourced and arrive promptly that we meet our legal obligations and that our health safety and security is safeguarded.

About Security and Loss Prevention and Your Role

The Warehouse Loss Prevention Specialist is responsible for protecting company assets reducing losses and maintaining a safe and secure working environment within a fast-paced warehouse and fulfilment operation. The role involves managing a team of Security Officers conducting investigations into stock losses and customer order discrepancies ensuring compliance with security procedures and supporting the protection of high-value products throughout the supply chain.

As a Loss Prevention Specialist you will:

Security Operations & Team Management

• Supervise and support a team of Security Officers across warehouse operations.
• Ensure all security procedures searches access control measures and site patrols are completed to the required standard.
• Conduct regular audits of security processes and identify areas for improvement.
• Deliver daily briefings and provide ongoing coaching and development to Security Officers.
• Ensure all incidents concerns and security breaches are reported and escalated appropriately.

Loss Prevention

• Investigate stock losses inventory discrepancies customer order issues theft fraud and operational errors.
• Utilise CCTV systems access control systems warehouse management systems and operational data to support investigations.
• Produce detailed investigation reports including root cause analysis and corrective actions.
• Work closely with Inventory Operations Customer Service and Logistics teams to identify and mitigate loss trends.
• Support the implementation of loss prevention initiatives to reduce shrinkage and improve stock accuracy.

High-Value Asset Protection

• Oversee security controls relating to high-value products and sensitive client stock.
• Securing high value freight to ensure compliance.
• Monitor high-risk operational areas including goods-in goods-out decant packing and storage locations.
• Ensure high-value deliveries collections and returns are managed in accordance with company procedures.
• Conduct regular reviews of security controls for high-value clients and products.

Compliance & Auditing

• Ensure compliance with company security standards client requirements and industry accreditations (e.g. TAPA where applicable).
• Carry out security audits and inspections across warehouse operations.
• Monitor CCTV coverage and security equipment functionality escalating issues where necessary.
• Support internal and external audits relating to security and loss prevention.

Incident Management

• Lead investigations into security incidents thefts fraud misconduct and policy breaches.
• Liaise with law enforcement and external agencies when required.
• Maintain accurate records of all investigations and incident reports.
• Identify trends and recommend preventative measures to minimise future losses.

What skills and experience do I need for this role

Essential

• Previous experience in a Loss Prevention Security Warehouse Security or Asset Protection role.
• Experience managing or supervising Security Officers or operational teams.
• Proven experience conducting investigations into stock loss theft fraud or customer order discrepancies.
• Strong understanding of warehouse and fulfilment operations.
• Experience working with CCTV access control systems and incident management processes.
• Excellent report writing and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to work…