Night Concierge

The Role

We are looking for a Night Concierge worker to provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of 26 young men aged 18-25 years old.
You will instinctively work in a manner that aligns fully with Salvations Army Homes values and behaviours, demonstrating energy and passion, along with a positive can-do attitude in your contribution as a night concierge to transforming lives.

You will be part of a passionate and committed team dedicated to transforming lives and helping individuals achieve positive, sustainable outcomes.

What youll be doing

• Engage and build supportive relationships with residents who live in the service.
• Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.
• Responding to emergency situations and contacting the appropriate emergency services when required.
• Ensure the safety of residents and the security of the building by monitoring CCTV, complete Health & Safety Checks & patrols.
• Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.

What youll bring

• Be a confident and capable communicator, with the ability to de-escalate difficult situations.
• Be able to build trusting, profes...