Security Officer

Manchester, United Kingdom | Posted on 04/09/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Role: Security Officer

Working Hours: Tuesday-Sunday, 54 hours per week, shift pattern as per site rota

Pay: £13.21 per hour

Location:Harpurhey Shopping Centre, Manchester, M9 5UQ

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Harpurhey Shopping Centre in Manchester.

As aSecurity Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures.

A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

The successful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred.

Duties include:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintaining professional conduct at all times

• Essential: SIA Door Supervisor (DS) Licence
• Preferred: CCTV SIA Licence
• Full 5-year employment checkable history
• Customer service experience and confidence to handleconflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Access to a rangeof nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream
  -access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free…