Security Duty Manager

Manchester, United Kingdom | Posted on 06/10/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Role: Security Duty Manager

Working Hours: Average 42 hours per week

Shift Pattern: 4 on 4 off rotating shift pattern – 4 day shifts (07:00–19:00), 4 days off, 4 night shifts (19:00–07:00),4 days off

Pay Rate: £15.85 per hour

Location: Quayside Shopping Centre, Salford Quays, Manchester, M50 3AH

Job Type: Permanent, Full Time

Anchor Group Services is seeking an experienced and proactive Security Duty Manager to oversee the day-to-day security operation at Quayside, a busyshopping centre located in Media City, Manchester.

This is a hands-on leadership role, responsible for overseeing the onsite security team and ensuring a safe, secure and welcoming environment for visitors, tenants, colleagues and stakeholders.

The successful candidate must have a minimum of 2 years’experience managing a team, strong communication and organisational skills, andthe confidence to lead security operations throughout their shift. A valid SIA Door Supervisor and CCTV Licence are both essential, along with good computer literacy and the ability to complete reports and maintain accurate records.

As Security Duty Manager, you will take responsibility for the effective running of the security operation during your shift, providing leadership and support to the onsite security team and ensuring consistently high standards of service.

You will oversee daily security activities, including CCTV and Control Room operations, incident response, site patrols and team deployment, ensuring procedures are followed and any issues are dealt with professionally and effectively.

Working within a busy customer-facing environment, you will be expected to lead by example, maintain a professional and visible presence andwork collaboratively with centre management and the wider operations team.

The role operates on a 4 on 4 off rotating shift pattern,consisting of four day shifts from 07:00 to 19:00, followed by four days off,then four night shifts from 19:00 to 07:00, followed by four days off.

• Oversee the day-to-day security operation during your shift, ensuring a professional and effective service is maintained.
• Lead, supervise and support the onsite security team, ensuring duties are allocated effectively and required standards are consistently achieved.
• Oversee CCTV and Control Room operations, ensuringprocedures are followed and operations remain compliant.
• Monitor site activity and coordinate an appropriate response to security incidents, emergencies and other operational issues.
• Ensure regular patrols and security checks are completed effectively and in line with site requirements.
• Respond professionally to incidents, accidents and customer concerns, escalating matters where appropriate.
• Complete accurate incident reports, handovers,logs and other operational documentation.
• Ensure Assignment Instructions, site procedure sand company policies are followed by the security team.
• Support the induction, training, development and ongoing…