Site Support Liaison - Roofing

Join us as a Site Support Liaison
- Roofing

Wienerberger Ltd manufactures and provides wall, roof and landscaping products for the construction sector. We offer innovative and sustainable solutions across the whole building envelope for new build, renovation projects and across the building industry.

About the role

As a Site Support Liaison
- Roofing you will be a trusted technical advisor supporting customers of our roofing products across the UK to install and use the products to a high standard. You’ll deliver training, provide on-site support, investigate technical issues and help maintain excellent customer service and product performance.

• Deliver customer training on roofing product installation and best practice
• Provide on-site demonstrations of roofing products and systems
• Carry out site inspections and technical assessments
• Perform remedial work where required
• Investigate complaints and produce root-cause reports
• Construct display panels for trade shows and exhibitions
• Build test panels for product testing activities
• Maintain strong customer relationships
• Promote safe working practices and company standards

This role contributes directly to technical excellence, customer satisfaction and the successful performance of our roofing solutions. Your expertise and support will help customers achieve high-quality installations while strengthening long-term relationships with our business.

There are opportunities for career development, knowledge sharing and collaboration with colleagues across the organisation.

Location:

National role with regular travel throughout the UK and occasional overnight stays. A company van and fuel card are provided.

Working pattern:
Full time with regular UK travel and occasional overnight stays.

About you Essential

• Extensive practical roofing knowledge and experience
• Strong written and verbal communication skills
• Confidence delivering practical demonstrations to groups
• Ability to train, coach and explain techniques clearly
• Positive attitude and customer-focused approach
• Ability to work independently
• Flexibility for UK travel and overnight stays
• Full UK driving licence

Desirable

• Experience in roofing/construction training
• Technical lecturing, teaching or coaching experience
• Complaint investigation and technical reporting experience
• Relevant roofing, construction or training qualifications

About our Benefits

• Salary up to £35,655 (depending on experience)
• Annual bonus up to 6%
• You'll have 25 days' holiday plus bank holidays. Holiday flexibility means you can buy up to four extra days and sell up to two. You'll also get an extra day each year to volunteer.
• Support is there when you need it through our employee assistance and wellbeing programmes. This includes a 24/7 online GP, access to counselling, mental health support, and get fit programmes.
• Health and wellbeing benefits include dental cover, a health cash plan, and eye tests.
• Financial advice and support are available, including expert guidance from our pension provider and help with savings and loan options.
• Discounts are available with a range of retailers, gyms, and wienerberger products.
• Life assurance is provided at twice your annual salary.
• You can join our Share Incentive Plan and our Employee Profit Participation Programme, so you share in our success

About us

wienerberger UK & Ireland is building for what's next - delivering full building envelope solutions for the built environment. Uniting leading brands and expertise, we empower our partners to create lasting impact, with quality products, technical support, and a shared commitment to progress.

Wienerberger is pronounced "vee-ner-ber-ger"

Join us as a Site Support Liaison
- Roofing and help us shape tomorrow - because we're building for what's next - and that starts with you.

The closing date for this role is subject to change and may be closed earlier than advertised.