Outreach Support Worker; Housing

£1,000pa ECU Allowance

Manchester, Salford (agile working arrangements in place)

Hours: 35 per week

Interview date: 2nd March 2026

Interview location:
Greenbank site

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So it’s no surprise that we recruit for attitude and behaviour which are central to building relationships and delivering great experiences. We employ colleagues who are passionate about making a difference and who will take responsibility to get things done.

Salary: £24,479pa + £1,000pa ECU Allowance

Permanent, Full time

Closing date: 27th February 2026

As a not‑for‑profit housing association, we provide affordable homes and services to more than 20,000 people across Greater Manchester. Our mission is to enable people to live well in their homes and communities.

We are looking for someone who can help clients live independently, maintain their homes, and engage in meaningful activities. You’ll support clients to build skills that enable them to access work, training or education and community‑based activities, as well as promoting financial inclusion, healthy lifestyles and meaningful engagement.

• Using techniques such as coaching and strengths‑based approaches to enable clients to develop emotional resilience and overcome barriers.
• Leading liaison with external agencies and raising any safeguarding issues appropriately and in a timely manner.
• Completing the Positive Behaviour plan, Support plan, Essential profile and Risk assessment for customers.
• Managing workload and client numbers based on client needs and service demand.
• Supporting the Project Manager in ensuring that all aspects of housing management, housing‑related support and enablement support are carried out to the highest standard.
• Working as part of a team within supported housing and outreach services, providing high‑quality, personalised housing‑related support to young adult clients on an outreach basis with a diagnosis of ADHD and ASD, and outreach clients with substance misuse issues.

• Knowledge and understanding of the needs of complex‑needs and vulnerable adults.
• Knowledge of the issues that can impact on the lives of clients: behaviour management, understanding diagnoses, leaving care and mental health.
• Experience working in a supported housing environment or relevant social care setting.
• Experience working with young people and vulnerable adults with complex support needs.
• Experience working with statutory agencies and voluntary support services.
• Ability to drive and have access to a vehicle.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. We trust and support people to do their best in a role that is fulfilling and rewarding because it helps us to deliver better outcomes for our customers and colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.