Management Worker

Manchester
-Openshaw , Crumpsall and Withington

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £26,807 Entry with expected progression to £28,851 Established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

Are you passionate about supporting people to achieve independence and maintain stable housing? Join Nacro’s Step Forward Services and make a real difference to people’s lives across Greater Manchester.

Nacro is looking for committed and motivated Housing Management Workers to join our Step Forward Services team. Working across Greater Manchester, you will provide low-level support and housing management services to individuals with low to medium support needs.

The core aim of the service is to deliver intensive housing management and structured support to people who need assistance to successfully manage their tenancy, build confidence and independence, and move on to their own long-term accommodation.

You will work closely with individuals to help them identify long term housing, access relevant services, develop independent living skills, and achieve positive outcomes.

• Monday to Friday, 9:00am to 5:00pm
• Occasional evening work may be required
• The role involves visiting individuals in their homes and travelling across Greater Manchester
• Caseloads will be organised by geographical area to help reduce travel requirements where possible
• Applicants must be willing and able to travel as part of the role

• Provide intensive housing management and tenancy-related support
• Support individuals with low to medium support needs to maintain safe and stable accommodation
• Complete regular welfare and property inspections across Greater Manchester
• Assist residents to develop practical life skills and greater independence
• Support individuals to access external agencies and community services
• Proactively Promote tenancy sustainment and positive move-on opportunities
• Maintain accurate records, progress plans, and risk assessments
• Work collaboratively with colleagues, partner agencies, and local stakeholders
• Safeguard vulnerable adults and always promote wellbeing

We are looking for someone who is:

• Passionate about supporting vulnerable individuals
• Experienced in housing management, supported housing, tenancy support, or a similar field
• Able to build positive and professional relationships
• Organised, reliable, and able to manage a varied caseload
• Confident working independently across multiple locations
• Skilled in communication, problem-solving, and record keeping
• Committed to equality, diversity, and inclusion
• Has access to their own vehicle and a full UK driving licence

Experience working with individuals facing housing instability, homelessness, would be beneficial.

• The opportunity to make a genuine impact in local communities
• Ongoing training and professional development
• Supportive team environment
• Competitive salary and employee benefits

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on  or