Homeless Support Worker

Employment Details

• Working Hours:
  
  2 x 35 Hours per Week
• Contract Type:
  Permanent, Full-Time
• Interview Method:
  Face to Face
• Right to Work:
  Must have existing right to work in the UK; visa sponsorship not available

The role is part of the Floating Support Service within the Homelessness Service, supporting families in Greater Manchester. The position is hybrid: most time spent visiting families in their homes, with a minimum of two days in the office.

• Provide support to families with individual needs, including working with agencies such as Children’s Services, Mental Health services, and the Housing Management team.
• Attend meetings with agencies involved in each family’s support plan.
• Assist families in managing and maintaining their tenancy and helping them move from temporary accommodation to permanent settled accommodation.
• Work independently in the community, visiting residents across Greater Manchester.

• Important Car User – must hold a full valid driving licence and provide own car for work. Essential Car User Allowance will be provided.
• At least 3 years of employment history.
• Enhanced Disclosure and Barring Service (DBS) clearance required.
• Good understanding of safeguarding and strong partnership working skills.
• Personal resilience, commitment to help, solution-focused outlook.

• Generous holiday allowance – up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. Purchase up to two additional weeks.
• Enrolled in the UK’s largest local government pension scheme with life cover.
• Enhanced parental and carers leave.
• Discounts and perks including MCR+ benefits, phone contracts, cycle to work scheme, free flu jabs, eye tests.
• Learning and growth opportunities – workshops, training, apprenticeships, qualifications.
• Good Employment Charter membership with secure, flexible work and fair pay.
• Volunteering leave – up to 3 days of paid volunteering leave.