Progression Coach

Progression Coach

You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for.

Location:

Manchester

Salary: £29,481 per annum

Closing Date: 05 July, 2026

Employment Type:

Permanent

Hours per week: 37.5

About the Role

Ready to help young people move forward with confidence We’re seeking a proactive Progression Coach to support 18–25 year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You’ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence.

You’ll be confident working autonomously and collaboratively—creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work.

This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you’ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day.

Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.

KEY DELIVERABLES

You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
You will record your work accurately and in a timely manner on our client database
You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures
You will carry a large caseload of clients and ensure each client receives person centred, tailored support
You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
You will deliver one-to-one support in the local community and will occasionally facilitate group work
You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols
You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities
You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team
You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
You will fully understand the requirements of the outcomes-based contract
You will proactively engage with internal and external Evaluation teams to improve the service delivery
You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager

WHAT WE ARE LOOKING FOR FROM YOU

When completing your application form please address all the points set out below.

Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities

Experience of managing a large caseload independently

Experience of lone working in the community
Good literacy, numeracy and IT skills

Experience of keeping records continuously up to date and accurate, logging information in a timely manner
An understanding of and…