Senior Progression Coach

Senior Progression Coach

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location:

Manchester (GM Pathfinder)

Salary: £32,403 per annum

Closing date: 26 July, 2026

Employment Type:

Permanent

Hours per week: 37.5

About the Role

Lead change. Empower young people. Deliver real outcomes.

Join the team as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You’ll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach.

We’re looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You’ll be skilled in safeguarding, partnership working, and driving outcomes—bringing energy, empathy, and accountability to everything you do.

If you’re passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Key Deliverables

You will fully understand the requirements of the outcomes-based contract
You will support your team to identify, record and evidence outcomes promptly as per contract requirements
You will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
You will ensure work is recorded accurately and in a timely manner on our client database, Inform
You will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line manager
You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures
You will carry a small caseload of clients and ensure each client receives person-centred, tailored support
You will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
You will deliver one-to-one support in the local community and will occasionally facilitate group work
You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols
You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities
You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
You will proactively engage with internal and external Evaluation teams to improve the service delivery
You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager

What we are looking for from you – Person Specification

When completing your application form please address all the points set out below.

Experience of managing a team and supervising the work of others

Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities

Experience of managing a caseload

Experience of lone working in the community

Experience of keeping records continuously up to date and accurate, logging information in a timely manner
An understanding of and commitment to working in a…