Accommodation Support Officer Merseyside​/Cheshire

Job Role

Join our team as an Accommodation Support Officer and support our participants with their housing needs. You’ll work with a caseload of adult males residing within a custody environment. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions.

This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process. We pride ourselves on delivering person-focused services and appreciate that not everyone can tick every box; long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Location: HMP Merseyside / Cheshire

Contract: Permanent

Hours: Full time 37 hours

Closing date: 20 July 2026