Senior Housing Officer

Senior Housing Officer – Manchester

£28–£30 per hour (Umbrella)
3‑Month Contract – Opportunity to Go Permanent
37 hours per week

We are recruiting an experienced Senior Housing Officer to join a well‑established housing provider in Manchester. This is a fantastic opportunity for someone confident in leading teams, managing complex tenancy issues, and driving high‑quality housing services. The role is initially for 3 months, with a strong possibility of becoming permanent.

• Lead, support, and performance‑manage a team of Housing Officers, including recruitment, induction, and ongoing development.
• Oversee housing management functions including voids, lettings, income performance, tenancy fraud, and complex tenancy/ASB cases.
• Ensure effective safeguarding practice, acting as the first point of contact for concerns and supporting staff with decision‑making and referrals.
• Monitor service performance, prepare reports, contribute to policy reviews, and ensure compliance with KPIs, budgets, and estate management standards.

• Previous experience in a senior or lead housing role, ideally within social housing or a similar environment.
• Strong knowledge of tenancy management, ASB, safeguarding, voids/lettings, and income recovery.
• Experience supervising staff, managing performance, and leading service improvements.
• Confident representing the organisation at meetings, managing complaints, and working with partners, statutory agencies, and local authorities.

• Full UK driving licence (essential)