Support Officer

Final date to receive applications 25/09/2026 23:59

Salary £37,173.06 per annum

Location Salford

This role is known internally as "Tenancy Resilience Officer."

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. For Housing is a place where everyone can thrive and be themselves.

As part of our Employment Team, you'll support a case load of tenants with employment skills and training, enabling them to improve life chances and sustain tenancies.

• Best companies 2-star employer - our colleagues rated us an "Outstanding Place to Work".
• Agile working - we are outcome driven, so we empower you to do your best work, in the way that works best for you.
• STAR - through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech - purchase technology or white goods and spread the cost.
• Wellbeing centre - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme - save up to 40% on bikes and equipment.
• Employee Assistance Programme - access to a 24/7 counselling and support helpline.

• Working with tenants to identify their employment and training goals and building on their interests, helping them to increase their confidence and skills.
• Supporting tenants to apply for job opportunities, including support on CV writing, applying for jobs, and interview skills.
• Supporting tenants to create action plans and agreeing outcomes to meet service targets.
• Providing a holistic support service to tenants, maintaining contact to deliver appropriate support needs and maintaining positive engagement.
• Developing relationships with key partners to secure successful employability outcomes for tenants
• Maintaining accurate case files for participant journey and auditing purposes.

• Experience of providing employment support would be ideal.
• Experience of supporting complex cases is essential.
• Excellent communications skills.
• Sound understanding of EDI principles and safeguarding methodologies.

For Housing is an equal opportunities employer and welcomes applications from all sections of the community.

Please note we reserve the right to close this vacancy early, depending on application numbers.