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Domestic Abuse Complex Needs Specialist

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: BRC Jobs
Full Time position
Listed on 2026-09-11
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Crisis Counselor, Substance Abuse Counselor
Salary/Wage Range or Industry Benchmark: 29000 GBP Yearly GBP 29000.00 YEAR
Job Description & How to Apply Below
  • supported housing
  • domestic violence
  • support worker
Domestic Abuse Complex Needs Specialist

Location:
Manchester
Salary:
Competitive, dependent on experience (£29,000 per annum upward)

Contract:

Permanent, 40 hours per week
Working Pattern:
Flexible working, including evenings, weekends and Bank Holidays as required

About the Role
  • We are looking for an experienced and compassionate Domestic Abuse Complex Needs Specialist to join a new dispersed safe accommodation service supporting victims and survivors of domestic abuse with complex and intersecting needs, and their children where applicable.
  • This is an exciting opportunity to join a new service providing safe, short-term accommodation alongside intensive specialist support, safety and recovery work, and practical assistance to help residents move towards greater independence and sustainable accommodation.
  • You will work directly with victims and survivors who may be experiencing a range of additional challenges, including mental or physical ill health, substance use, homelessness, disability, deprivation, social isolation and other barriers to safety and recovery.
  • Using a strengths-based, person-centred and trauma-informed approach, you will build trusting relationships, complete dynamic risk and needs assessments, develop personalised safety and support plans, and provide practical and emotional support.
  • You will also play an important role in helping residents navigate housing, welfare, health, legal and community services, while working closely with specialist domestic abuse and statutory partners.
Key Responsibilities
  • Build safe, respectful and trusting relationships with victims and survivors using trauma-informed, psychologically informed and non-judgemental approaches.
  • Complete comprehensive assessments and develop personalised, outcome-focused support plans.
  • Undertake and regularly review DASH risk assessments, safety plans and risk management arrangements.
  • Provide intensive one-to-one support, advocacy, practical assistance, group work and appropriate signposting.
  • Help residents understand domestic abuse, coercive control, healthy relationships, personal safety and the impact of abuse on children.
  • Support individuals experiencing complex and intersecting needs, including substance use, mental ill health, trauma, homelessness, disability and social isolation.
  • Use harm-reduction and recovery approaches to support residents whose engagement or wellbeing may fluctuate.
  • Maintain appropriate persistence and assertive engagement while respecting survivor choice, autonomy and boundaries.
  • Support residents to access criminal, civil and family law remedies and specialist domestic abuse, health, mental health and community services.
  • Maintain high standards of safeguarding for adults and children, responding appropriately to emerging and high-risk concerns.
  • Contribute to MARAC referrals, meetings and actions, including repeat and high-risk cases.
  • Respond appropriately to serious incidents, emergencies, missing persons, unplanned moves and other significant risks.
  • Maintain accurate, timely and auditable case records, assessments, support plans and outcome information.
  • Manage an allocated caseload dynamically, prioritising work according to risk, need, engagement and outcomes.
  • Begin move-on planning at an early stage and support residents to secure safe, sustainable onward accommodation.
  • Provide practical housing advice, including property searches, applications and exploration of social and private rented sector options.
  • Help residents overcome barriers relating to identification, benefits, debt, affordability and tenancy readiness.
  • Support residents to develop independent living, financial, digital, literacy, numeracy and social skills.
  • Support access to education,…
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