Support Worker, Community Support Services

Working Hours: 35 Hours Per Week

Contract Type: 4 x Full-Time, Permanent

Additional Payments:
Essential Car Allowance

Closing Date: 16 September 2026

Closing time: 11.59pm

Interview Method:
Face to Face

Legal Right to Work:
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

Use of Artificial Intelligence (AI):
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

This Role is subject to -

2 References - where possible we require 3 years of employment history

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard/ an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed ().

We have a policy on the Employment of Ex-Offenders and it is available upon request.

Essential Car Documentation- TThis post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use  will receive the Essential Car User Allowance.

Making a real difference, every day

We are looking for a caring and motivated RSAP B&B Support Worker to support single people and families living in temporary accommodation, including hotels and nightly-rate properties.

This is a rewarding frontline role where you will work directly with customers during a challenging period in their lives. You will provide practical support, encouragement and guidance to help people feel safer, build confidence and progress towards longer-term housing.

Working with a small caseload, you will build meaningful relationships and provide responsive, person-centred support. You will be part of a supportive team, with guidance from senior colleagues and access to partner organisations such as Adult Social Care, Children’s Services, the Probation Service and the voluntary sector.

What you will be doing:

• Providing face-to-face, person-centred support to customers with a range of needs
• Helping customers access housing, health, wellbeing and community services
• Supporting people to attend appointments and work towards agreed goals
• Contributing to assessments and support plans
• Building strong working relationships with colleagues and partner organisations
• Producing and maintaining clear, accurate and contemporaneous records in line with organisational standards, recognising that records may be required for safeguarding processes or legal proceedings

To be considered for interview, please describe (in no more than 750 words) in your own words your experience and knowledge in the areas below:

• Supporting vulnerable people or working in a people-focused role
• Working in a person-centred way, demonstrating empathy, professionalism and a flexible, non-judgemental approach
• Your understanding of homelessness and temporary accommodation, including the challenges people may face

Essential requirements for the role:

Essential criteria:

• Experience supporting vulnerable people or working in a people-focused role
• Empathy, professionalism and strong communication skills
• Understanding of…