Support Worker, Community Support Services

Women's Support Worker

Hours:

18.5 hours per week, ideally spread across several days Working pattern:
Flexible, Monday to Friday (potential weekends) Engagement: 12-month fixed-term contract, with a view to becoming permanent. A freelance arrangement may also be considered Pay: £13.45 per hour

Location:

Stretford, Manchester, with regular travel to our accommodation properties Empowering women. Supporting positive next steps. Collaborative Women UK CIC provides 21 beds across seven properties for women affected by domestic abuse, homelessness and financial insecurity. Alongside safe accommodation, our women take part in a life skills programme supporting their physical, psychological and emotional wellbeing and the practical skills needed for everyday life.

We are looking for a Women's Support Worker to provide focused, practical support as women prepare for their next steps, including exploring housing options, completing applications and paperwork, connecting with services and planning a successful move into longer-term accommodation. About Collaborative Women UK CIC Our mission is to empower women affected by domestic abuse, homelessness and financial insecurity to live safe, independent and fulfilling lives.

Guided by compassion, empowerment, respect, hope, collaboration and inclusion, we provide trauma-informed support that recognises each woman's experiences, strengths and goals. About the role You will build trusted relationships with women in our accommodation and provide practical, person-centred move-on support. The role involves working flexibly across several days so appointments can be arranged around women who may be studying, working or managing other commitments.

Your responsibilities will include:
Working with each woman to understand her circumstances, goals and housing needs, and agree clear next steps Helping women identify suitable housing options (social, supported and private rented), including registering with providers, searching and bidding for properties, and completing applications and supporting documents Helping with practical paperwork relating to housing, benefits, identification, finances and access to services Supporting women to attend appointments and liaise with local authorities, housing associations, landlords and other agencies Helping women prepare for independent living, including tenancy responsibilities, budgeting, bills and local services Coordinating practical move-on arrangements for a planned transition into their next home Liaising with housing teams, support services and community organisations to help remove barriers and maintain progress Tracking vacancies and applicant progress, and contributing to a successful move-in experience, including preparing and allocating rooms Maintaining accurate, timely and confidential case notes, support records and outcome information Recognising safeguarding or wellbeing concerns and responding in line with policy Travelling between accommodation properties to meet and support women Offering non-judgemental, confidential emotional support, helping women process trauma and rebuild self-esteem Opportunity for the role to grow There is potential for additional hours and responsibilities as the service develops, which may include coordinating vacancies, keeping availability information up to date, and liaising with referral partners.

The role may also support referral enquiries, property viewings, move-in arrangements and communication across the wider team. About you Previous experience in a support role is essential; you do not need to have worked specifically with women affected by domestic abuse, as we welcome relevant experience from different client groups and sectors. You will need:
Previous…