Early Support Worker – AR

Early Help Support Worker (EHASH)

Rochdale Borough Council
Location: Number One Riverside / Rochdale Police Station
Service: Children’s Services – Early Help and Schools
Grade: 6
Hours: 37 hours per week
Contract: Temporary – covering sickness
Reporting to: Early Help Manager (EHASH)
DBS: Enhanced DBS required
Other: Casual User Car Allowance

Rochdale Borough Council is looking for an experienced Early Help Support Worker to join the Early Help and Safeguarding Hub (EHASH) on a temporary basis.

EHASH is a multi-agency front-door service for children and families across Rochdale. The team works alongside Social Workers, Early Help colleagues, referral and information coordinators and partner agencies to ensure children and families receive a timely and appropriate response to their needs.

The successful candidate will support the assessment, information-gathering and follow-up of Early Help cases, helping to identify needs, reduce risk and ensure appropriate support is put in place.

• Support Early Help Advisers with researching and progressing allocated cases within EHASH.
• Gather information from parents/carers, children and young people, schools and other professionals.
• Follow up referrals and agreed actions within required timescales.
• Where appropriate, initiate Early Help Assessments (EHA) and support the transition into the Team Around the Family (TAF) process.
• Engage with children, families and professionals to understand needs and identify appropriate support.
• Complete or contribute to assessments and risk assessments where required.
• Identify safeguarding concerns and ensure appropriate procedures and referrals are followed.
• Help develop outcome-focused support packages based on an assessment of the family’s needs.
• Liaise with partner agencies and other services to coordinate effective support.
• Follow cases through EHASH to ensure agreed actions are implemented.
• Maintain clear, accurate and auditable case records, assessments, decisions and outcomes.
• Use relevant case management and IT systems, including ICS, ONE and EHM
  .
• Provide administrative support to Early Help Advisers, including case recording and meeting minutes where required.
• Handle sensitive and confidential information appropriately and in line with relevant legislation and council procedures.

The ideal candidate will have experience working with vulnerable children, young people and families
, particularly those with complex needs.

You should have:

• Experience working in an Early Help, family support, children’s services or similar environment.
• Experience completing or contributing to Early Help Assessments and/or risk assessments
  .
• A good understanding of safeguarding children and young people
  .
• Experience gathering, analysing and recording sensitive information.
• Experience working within a multi-disciplinary or multi-agency setting
  .
• Strong communication and engagement skills when working with families and professionals.
• The ability to identify needs and concerns and make appropriate recommendations or referrals.
• Experience developing and following through support plans or packages of intervention.
• Strong case recording and organisational skills.
• The ability to work wi