Service Manager; Accommodation

Required for our Service in Manchester (M16)

(37.5 hours per week)

£1,000 welcome bonus (£500 on successful completion of induction, £500 on successful completion of probation)

Inicio is one of the UK’s largest providers of Care, Support, and Education to Children, Young People, & Families. We operate homes across various regions of England, providing nurturing and supportive environments for young people in need of accommodation under The Supported Accommodation (England) Regulations 2023.

Our dedicated team of professionals are committed to making a positive impact on the lives of young people by providing them with a safe and supportive living environment. As we continue to grow, we are seeking a Supported Accommodation Manager to join our dynamic team and contribute to our vision.

As the Service Manager you will take the lead in ensuring the highest standards of support and accommodation for our young people. This role encompasses more than just managing day-to-day operations; it involves championing an environment that is nurturing and safe, fostering growth, resilience, and a sense of belonging.

Leading a dedicated support team, you will collaborate closely with key departments and senior management to ensure our young people receive the necessary advice, guidance, and support, to learn essential life skills and successfully transition to adulthood.

• Ensure the smooth operation of the homes, promoting a safe and caring environment for all young people.
• Lead and inspire the support team, delivering supervisions, probations, and appraisals, providing guidance, support, and training to ensure high-quality care delivery and adherence to regulatory guidelines and standards.
• Work closely with the support team to develop and implement support plans and safety plans tailored to meet the needs of each young person, ensuring their well‑being.
• Conduct regular assessments and reviews of each young person’s progress, working collaboratively with relevant professionals, families, and external agencies to create person centred support plans.
• Foster a positive, inclusive, and engaging environment within the home, promoting a sense of belonging and empowerment for the young people.
• Plan and lead team meetings, and multidisciplinary discussions to ensure effective communication, coordination, and collaboration with external stakeholders.
• Maintain accurate records, reports, and documentation in compliance with regulatory requirements and organisational policies.
• Handle any crisis situations or incidents promptly and effectively, ensuring appropriate safeguarding procedures and strategies.
• Lead on the implementation of policies, procedures, and quality assurance.
• Promote the involvement of young people in decision‑making processes, actively encouraging their participation and listening to their perspectives.

• Hold a Diploma Level 3/4 in Children, Young People, and Families practitioner.
• Hold or be willing to work Level 5 in Children, Young People and Families Manager or be willing to undertake this.
• Minimum 2 years’ experience working in children's social care, supported accommodation or similar setting.
• Knowledge of regulatory requirements, legislation, and best practices in supported accommodation, safeguarding and child protection.
• Demonstrated leadership and management skills, with the ability to inspire and motivate a diverse team.
• Strong communication and interpersonal skills, with the ability to build positive relationships with staff, young people, families, and external stakeholders.
• A compassionate and empathetic nature, with a genuine commitment to improving the lives of young people.
• Excellent organisational…