Scheme Coordinator

This fixed-term Scheme Coordinator post sits in the Independent Living team at Jigsaw Homes Group, whose schemes serve older people. The work centres on running schemes day to day and delivering a customer service that helps residents live independently. The role is 25 hours a week and covers apartments for over-55s and Extra Care accommodation. Fit depends on an enhanced DBS check and a full UK driving licence, with access to a vehicle for business use.

• Deliver customer service that meets and exceeds expectations
• Support people's needs and promote independent living
• Ensure the smooth day-to-day running of relevant schemes
• Liaise with all internal and external customers
• Look for opportunities to improve and enhance services for tenants

• Relevant housing or support experience
• Experience of working with older or vulnerable people

• Excellent people skills
• A can-do attitude and empathy
• Target-focused approach

• Enhanced DBS check, maintained throughout employment
• Full, valid UK driving licence with points and convictions disclosed
• Access to a vehicle with insurance for business use

• Knowledge or experience of working with older people

• 24 days' holiday rising to 29, plus bank holidays
• 3 concessionary days in December
• Option to buy or sell up to 5 days' extra leave a year
• Incremental salaried pay and company sick pay
• On-site gyms and cash back health plan membership
• Enhanced maternity and paternity leave
• Training and development opportunities