Principal Firmware Engineer, Asset Tracking Hybrid

By combining state-of-the-art data science techniques, cutting-edge Internet of Things (IoT) technologies, and Software as a Service, we enable a more connected, intelligent and efficient supply chain. We’re creating value from massive, connected data. Our unmatched insights illuminate more than 300,000 supply chains, more than a million customers and partners, and over 300 million physical assets that are constantly on the move around the world.

CHEP is a Brambles / BXB Digital company, the global leader in supply chain logistic solutions operating through the CHEP brand. Brambles Limited is listed on the Australian Securities Exchange (ASX) and has its headquarters in Sydney, Australia. Operating in more than 60 countries, with its largest operations in North America and Western Europe, we employ more than 14,500 people and owns over 550 million pallets, crates and containers through a network of approximately 850 service centres.

Our Digital group is enabling the future by using data and insights to power smarter, more sustainable supply chains. A key part of this strategy is the development of the tracking device platforms that will enable these data and insights to be collected – and the Firmware team is at the heart of this transformation.

In this role, you will demonstrate good development practices and seamless collaboration across multiple teams in Digital and beyond. Engineering for device systems spans deep collaboration across engineering disciplines (Hardware design, Test, Architects, Technical Project Management, and Cloud software teams). Our engineers drive concepts into prototypes and prototypes to products.

The Principal Firmware Engineer provides thought leadership in execution for corporate projects but also is a strong voice of the customer. We expect this individual to represent Customer configuration, firmware modifications, feature development and work closely with Customer Success leadership to ensure we have a customer first approach and our solutions delight our customers.

This will include setting up custom configuration database, define modification levers, if needed, create a software UI/UX for customers working closely with customer-facing teams. This could also include some customer visits, representing the company at customer sites and translating business requirements into features for internal development to deliver.

The role also has the responsibility for building and strengthening the firmware engineering team and its capabilities.

• Work closely with team design efforts for Firmware Projects.
• This includes all Digital device portfolio projects (Ultra, Scout, Pulse), Engineering POC, Cloud side implementation for device management and device administration which contribute to all of Asset Digitization programs including Continuous Diagnostics, Targeted Diagnostics, Serialization+ & Digital Commercial Services
• Responsible for customer configuration management which will be done working closely with the commercial/sales team as well as Customer Success team.

• Architecture & Design:
  Define and own the technical features for firmware, optimizing for performance, power, and security.
• Development & Debugging:
  Write and debug complex embedded C/C++ code for microcontrollers, microprocessors, and SoCs.
• System Integration:
  Collaborate with hardware teams to bring up new hardware, interpret schematics, and ensure smooth hardware/firmware interaction.
• Technical Leadership:
  Establish best practices for code quality, documentation, and automated testing.
• Problem Solving:
  Resolve complex, system-level issues that span across firmware, hardware, and software interfaces.
• Develop tracking and sensor telemetry applications for real-time Low Power Wide Area Networks (LPWAN) or Cellular IoT networks.
• Develop, coordinate and implement improvements in software development methodology and leading practices including requirements definition, specification development, and unit test strategies.
• Be a strong voice of customer for customer features, configuration changes and debugs working with Customer support teams.
• Develop tracking and sensor telemetry applications for real-time Low Power Wide Area Networks (LPWAN) or Cellular IoT networks.

• Product prototypes which can be tested, resulting in a minimally viable product to enable the Digital team to gather the data needed to derive the IOT data resulting in intelligence that can be monetized.

• Working autonomously or having limited access to immediate manager
• Working in a matrix environment

• Internal:
  Engineering, Project Management, Cloud, Technology Services, Hardware Design, Field testing, Manufacturing, DCS leadership, S+ leadership team
• External:
  External vendors, specifically, choose the technology or products that will be used in the engineering of the device and External customers

• Experience with embedded software design and programming in C/C++ for…