Senior Software Engineer

Mark
43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above.

State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark
43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments.

In this role, you’ll build and scale the systems behind our universal search platform that powers fast, accurate, and secure access to critical data across our RMS, CAD, and analytics products. You’ll work on distributed systems, real‑time data indexing, and modern search technologies to support life‑saving decision making for our public safety users.

If you were on our team last week, you might have:

• Led end‑to‑end system design for a new universal search experience across RMS, CAD, and other core components, collaborating with Product and cross‑functional engineering teams to ensure a scalable, secure, and user‑friendly solution that spans domains.
• Extended platform configurability and connectivity to tap new search data sources using AI‑powered coding tools to accelerate development while maintaining high standards for code quality.
• Reviewed pull requests for enhancements to our authorization layer and index mappings in configurations, providing detailed architectural and performance‑focused feedback to improve clarity, maintainability, and system resilience.
• Acted as release manager, coordinating deployment logistics, validating release readiness, and ensuring smooth, downtime‑free updates to production through clear cross‑team communication.
• Owned the end‑to‑end delivery of a feature supporting permission‑aware global search filtering, aligning closely with Product, Infrastructure, and Design from technical feasibility through post‑release monitoring.
• Mentored junior engineers, pair‑programmed through complex debugging sessions, and coached teammates on prioritizing technical debt while delivering roadmap commitments.
• Participated in the on‑call rotation, triaged and resolved a spike in failed search queries, and led a structured Root Cause Analysis (RCA) to drive follow‑up improvements in system observability and alerting.

We’re looking for a senior backend engineer with at least 4+ years of professional experience who can take ownership, lead initiatives, and operate with autonomy in a distributed systems environment.

• Proficiency in Java or Type Script/JavaScript with strong backend development experience.
• Experience integrating and working with third‑party systems to support search functionality across domains.
• Familiarity with event‑driven architectures using Amazon SNS, Amazon SQS, or Kinesis.
• Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, Dynamo
  
  DB, Aurora/RDS, IAM, and Cloud Watch.
• Prior experience using AI engines to increase development velocity and deliver results.
• Solid understanding of indexing strategies, document schema design, and query optimization.
• Comfort working with CI/CD workflows and Infrastructure‑as‑Code (IaC) tools in a serverless‑first, microservices‑based architecture.
• Excellent written and verbal communication skills.

• Prior experience working on multi‑tenant platforms or large‑scale search products.
• Familiari…