Principal Firmware Engineer

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Key Responsibilities May Include:

• Translate system requirements into design specifications and develop firmware applications for low-power, small-system environments.
• Design, develop, document, and test I/O communication protocols and device drivers for embedded systems.
• Manage and maintain source code repositories, ensuring version control and efficient development practices.
• Develop tracking and sensor telemetry applications for real-time LPWAN or Cellular IoT networks.
• Optimize firmware solutions to enhance network performance, signal quality, and power efficiency.
• Implement and lead improvements in software development methodologies, including unit test strategies.
• Participate in technical design reviews to improve code quality, system architecture, and deployment processes.
• Collaborate with cross-functional teams to ensure successful integration and post-deployment support.

POSITION PURPOSE

Our Digital group is enabling the future by using data and insights to power smarter, more sustainable supply chains. A key part of this strategy is the development of the tracking device platforms that will enable these data and insights to be collected – and the Firmware team is at the heart of this transformation.

In this role, you will demonstrate good development practices and seamless collaboration across multiple teams in Digital and beyond. Engineering for device systems spans deep collaboration across engineering disciplines (Hardware design, Test, Architects, Technical Project Management, and Cloud software teams). Our engineers drive concepts into prototypes and prototypes to products.

The Principal Firmware Engineer provides thought leadership in execution for corporate projects but also is a strong voice of the customer. We expect this individual to represent Customer configuration, firmware modifications, feature development and work closely with Customer Success leadership to ensure we have a customer first approach and our solutions delight our customers.

This will include setting up custom configuration database, define modification levers, if needed, create a software UI/UX for customers working closely with customer-facing teams. This could also include some customer visits, representing the company at customer sites and translating business requirements into features for internal development to deliver.

The role also has the responsibility for building and strengthening the firmware engineering team and its capabilities.

SCOPE

• Work closely with team design efforts for Firmware Projects.
• This includes all Digital device portfolio projects (Ultra, Scout, Pulse), Engineering POC, Cloud side implementation for device management and device administration which contribute to all of Asset Digitization programs including Continuous Diagnostics, Targeted Diagnostics, Serialization+ & Digital Commercial Services
• Responsible for customer configuration management which will be done working closely with the commercial/sales team as well as Customer Success team.

MAJOR / KEY ACCOUNTABILITIES

• Architecture & Design:
  Define and own the technical features for firmware, optimizing for performance, power, and security.
• Development & Debugging:
  Write and debug complex embedded C/C++ code for microcontrollers, microprocessors, and SoCs.
• System Integration:
  Collaborate with…