Ocean Import

Ocean Import Operator / Account Manager

Salary:
Up to £38,000

Location:

Manchester / M23
Office/Hybrid :
Hybrid
Bonus:
Quarterly bonuses

A successful and expanding freight forwarding company is seeking an Ocean Import Operator / Account Manager to join their modern office. This is a start-to-finish role with responsibility for both operations and customer management, within a supportive and well-established team.

The position is primarily focused on ocean imports, with the opportunity to be trained on air freight operations. Candidates without air freight experience are encouraged to apply if they are keen to broaden their skill set.

Key Responsibilities  
Manage ocean import shipments from booking through to final delivery
Act as a key point of contact for customers, managing day-to-day accounts
Liaise with shipping lines, overseas agents, hauliers and customs
Prepare and manage import documentation and customs clearance
Track shipments and proactively manage any delays or issues
Receive training and support across air freight operations
Account manage  
Learn and train on Air Freight Operations (experience isn't required for Air operations) training will be given   Requirements  
Previous experience in ocean imports within freight forwarding
Ability to manage shipments start to finish
Strong communication and organisational skills
Customer-focused approach
Willingness to learn and develop within air freight  Benefits  
Basic salary up to £38,000 (depending on experience)
Quarterly bonuses plus annual bonus
Hybrid working
25 days holiday plus bank holidays
Modern office environment
Supportive and experienced management team
Long-term career progression within a stable, growing company