Road Freight Operative

Location: Trafford Park

Are you experienced in road freight forwarding and enjoy managing customer accounts in a fast-paced logistics environment?
A growing logistics business in Manchester is looking for a Freight Account Executive with strong road freight knowledge to join their branch team. This is a key role focused on managing client relationships and overseeing European and UK road shipments end-to-end.

The Role
You’ll be the main point of contact for key road freight clients, ensuring their shipments move smoothly, efficiently, and on time. From quoting and booking to tracking and resolving issues, you’ll take full ownership of the customer journey.

Key Responsibilities

Managing UK & European road freight shipments (FTL / LTL / groupage)
Providing accurate quotations and rate negotiations
Coordinating with transport, warehousing, and customs teams
Monitoring service levels and KPIs
Proactively updating customers on shipment status and delays
Handling queries, claims, and escalations professionally
Building long-term client relationships and identifying growth opportunities
What We’re Looking For

Experience with in road freight forwarding (essential)
Strong understanding of UK & European haulage operations
Confident managing multiple shipments and priorities
Commercial awareness and customer-focused mindset
Excellent communication and problem-solving skills
Comfortable using TMS, freight portals, and Excel
Why Apply?

Join a supportive and collaborative Manchester branch
Take ownership of key accounts
Be part of a growing logistics operation
Real opportunity to develop and progress
If you have road freight experience and are looking for a role where you can take real ownership of client accounts, we’d love to hear from you