Call Handler​/Emergency Response Specialist; Night Shift

Autonomous Vehicle - Emergency Response Specialist

• Navigational Assistance:
  Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways.
• Decision Making:
  Collaborate with AVs to optimise driving paths, considering factors like lane closures and traffic conditions.
• Safety Oversight:
  Monitor AV behaviour and intervene to prioritise safety and avoid potential hazards.
• Human‑Machine Interaction:
  Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
• Problem Solving:
  Adapt to dynamic road conditions and rapidly address unexpected challenges.
• Continuous Learning:
  Contribute to the improvement of AV technology by analysing past performance and identifying opportunities for optimisation.
• Safety Compliance:
  Ensure adherence to all relevant safety regulations and certifications.

• Pass a background check, drug and alcohol test.
• Valid UK drivers licence with 3 years of driving experience and a clean driving record.

• Experience in Emergency Telecommunications or similar (minimum 1 year).
• Deescalation skills/experience.
• Strong focus on safety and attention to detail.
• Excellent problem solving and decision‑making skills.
• Ability to work effectively in a fast‑paced, ever‑changing environment.
• Strong customer service, de‑escalation, communication and interpersonal skills with 2 years experience.
• Adaptability to new technologies and processes.
• Ability to self‑correct and learn from previous mistakes.
• Maintain safety compliance certifications.
• Ability to stay focused and seated for multiple hours at a time.
• Ability to multitask in dynamic situations.
• Schedule flexibility to support a 24
  * 7 operation including holidays.

• Annual Salary: £32k
• Private Medical Insurance (PMI) through BUPA
• Dental Insurance through BUPA
• Life Insurance through Canada Life
• Income Protection Insurance through Canada Life
• Pension Insurance through Aviva

• Be part of a pioneering team shaping the future of transportation.
• Contribute to enhancing safety and efficiency on the roads.
• Work in a collaborative and supportive environment.
• Birthday Leave.
• Referral Incentive Program.

Task Us is a proud equal‑opportunity workplace and an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. If you need reasonable accommodations in any part of the hiring process, please let us know.

Task Us will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of Task Us.