Ocean Export Operator

Position:
Export Operator - Ocean Freight

Location:

Manchester

Salary: £32,000 - £35,000 DOE

• Manage ocean export shipments from booking through to completion within a cradle-to-grave operation
• Coordinate shipments with customers, shipping lines, overseas agents, and suppliers
• Handle all operational documentation and shipping processes
• Monitor shipment progress and provide regular customer updates
• Arrange and process customs requirements where required
• Maintain responsibility for job file profitability and revenue generation
• Ensure accurate job costing and P&L management
• Build and maintain strong relationships with customers and overseas partners
• Resolve operational issues efficiently and proactively
• Ensure all shipments are handled in line with company procedures and industry regulations

• Minimum 2 years' experience within Ocean Freight Export operations - Essential
• Experience using Cargo Wise would be beneficial but is not essential
• Customs experience would be advantageous, although training can be provided
• Experience managing export shipments from start to finish
• Good understanding of ocean freight documentation and shipping procedures
• Strong communication and customer service skills
• Ability to manage multiple shipments and priorities simultaneously
• Commercial awareness and understanding of shipment profitability

• £32,000 - £35,000 basic salary
• Working hours of 08:30 - 17:00 with some flexibility available
• Flexible working available following probation
• Annual bonus opportunity of up to 10% of salary following one year's service and achievement of agreed KPIs
• 30 days holiday including Bank Holidays
• Private pension scheme with company contribution
• Employee and family wellbeing support services
• Free on-site parking
• Modern office environment with up-to-date technology