HGV Driver​/Installation Operative

Role Purpose

The HGV Driver / Installation Operative is responsible for the safe transportation, delivery, positioning and installation of vending machines and associated equipment at customer locations throughout the UK.

The role requires Class 1 and/or Class 2 driving duties combined with manual handling, customer‑facing responsibilities and installation support. As the first point of contact on‑site, the successful candidate will represent the company professionally, ensuring excellent customer service and a positive customer experience throughout the delivery and installation process.

Transport & Delivery

• Safely operate Class 1 and Class 2 vehicles in accordance with company policies and road transport legislation.
• Conduct daily vehicle checks and report any defects promptly.
• Ensure all deliveries are completed safely, efficiently and on schedule.
• Secure loads correctly and ensure equipment is transported without damage.
• Maintain accurate delivery documentation and records.

Installation & Manual Handling

• Deliver, manoeuvre, position and assist with the installation of vending machines and related equipment.
• Carry out manual handling activities safely in line with company procedures and risk assessments.
• Use specialist handling equipment where required.
• Assist with machine positioning, unloading and site set‑up activities.
• Ensure installations are completed to customer requirements and company standards.

Customer Service

• Act as the primary company representative on customer sites.
• Build positive relationships with customers and site contacts.
• Communicate professionally and courteously at all times.
• Provide updates to customers regarding delivery and installation progress.
• Escalate any customer concerns or site issues to management promptly.

Health, Safety & Compliance

• Comply with all road transport legislation, including Drivers' Hours, Working Time Directive and tachograph regulations.
• Follow all company health and safety procedures.
• Complete site risk assessments where required.
• Wear appropriate PPE and maintain safe working practices.
• Report accidents, incidents, near misses or damage immediately.

Operational Support

• Support route planning and scheduling activities.
• Work closely with transport, operations and installation teams.
• Assist with collection, relocation and removal of vending machines as required.
• Maintain company equipment and vehicles in a clean and serviceable condition.
• Undertake additional operational duties as reasonably required.

• Valid Class 1 (C+E) and/or Class 2 (Category
  
  C) 7.5T C1 HGV Licence.
• Valid Driver CPC qualification.
• Digital Tachograph Card.
• Experience operating HGV vehicles safely and professionally.
• Experience in manual handling and physical delivery work.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Good understanding of health and safety requirements.
• Flexible approach to working hours and nationwide travel.

• Experience delivering or installing vending machines, catering equipment or similar products.
• Experience using lifting, moving or handling equipment.
• First Aid qualification.
• Forklift, HIAB or Moffett certification.

• Customer Focus
• Professionalism
• Safety Awareness
• Reliability
• Problem Solving
• Teamwork
• Attention to Detail
• Communication Skills

• Regular lifting, pushing, pulling and manoeuvring of heavy equipment.
• Frequent manual handling activities.
• Ability to work at customer sites, warehouses and external environments.
• Ability to travel and work away from home when required.

As part of the role development pathway, the HGV Driver / Installation Technician will receive training to support the commissioning and technical setup of vending machines and associated equipment.

• 25 days annual leave plus bank holidays.
• Life assurance equivalent to 2× your annual salary.
• Five weeks of occupational paid sick leave.
• Free parking at our Head Office and depot locations.
• Complimentary tea and coffee at our offices.
• Strong leadership and a collaborative working environment.
• Employee recognition schemes to celebrate success and achievement.
• Mental health and wellbeing support, including access to Mental Health First Aiders.
• The opportunity to work for an international market leader with well‑known global brands.