Import Coordinator

Location: Solihull - Hybrid

Salary: Up to £35,000 per annum (depending on experience)

We are recruiting for an Air & Ocean Import Coordinator to join a well-established freight forwarding and logistics business based in Solihull.

This is an excellent opportunity for an experienced freight forwarding professional with knowledge of both air and ocean imports. You will be responsible for managing import shipments from origin through to final delivery, ensuring a high level of customer service and operational efficiency.

• Coordinate air and ocean import shipments from booking through to delivery
• Liaise with overseas agents, carriers, airlines, shipping lines, and customers
• Arrange customs clearance and ensure compliance with import regulations
• Monitor shipment progress and provide regular updates to customers
• Process import documentation accurately and efficiently
• Manage supplier invoices, costs, and job profitability
• Resolve shipment issues and ensure timely delivery of cargo
• Build strong relationships with customers, suppliers, and internal teams

• Previous experience within freight forwarding, logistics, or international transport
• Strong knowledge of air and ocean import operations
• Experience handling import documentation and customs procedures
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Ability to work effectively in a fast-paced environment
• Proficient in Microsoft Office and freight forwarding systems
• Salary up to £35,000
• Hybrid working (2 days from home)
• Pension scheme with employer contribution
• Employee Assistance Programme
• Long service and performance awards
• Free parking

This is a fantastic opportunity to join a growing logistics business and further develop your career within international freight forwarding.