Ocean Import Operator

Ocean Import Operations Specialist

Location: Denton, Manchester
Salary: £36,000 – £40,000 per annum
Working Hours: Monday to Friday
Working Arrangement: Full-time, office-based

Are you an experienced Ocean Import Operator looking for your next challenge? Do you have a strong background in FCL and LCL imports, alongside experience with pricing, customer quotations and customs procedures?

We’re working with an established freight forwarding business in Denton, Manchester, who are looking to recruit a highly experienced Ocean Import Operations Specialist to join their team.

This is a great opportunity for someone who understands the full import process, enjoys managing shipments from start to finish and is confident handling both the operational and commercial aspects of freight forwarding.

You’ll be responsible for managing import shipments, preparing competitive pricing, coordinating with overseas agents and ensuring shipments move smoothly through to final delivery.

Your responsibilities will include:

• Managing ocean import shipments across both FCL and LCL.
• Preparing import pricing for sea freight and, ideally, air freight.
• Producing accurate and competitive quotations for customers.
• Liaising with overseas agents to coordinate shipments and confirm bookings.
• Managing customs clearance processes, including duty and VAT payments.
• Tracking shipments and keeping customers updated on progress.
• Monitoring shipments to ensure they move efficiently and arrive within the required time frames.
• Raising invoices and ensuring job costs and charges are accurately recorded.
• Resolving day-to-day operational issues and keeping customers and partners informed.
• Building strong relationships with customers, overseas agents and suppliers.

We’re looking for a highly experienced import professional who can confidently manage shipments while delivering excellent customer service.

Ideally, you’ll have:

• Extensive experience in import freight forwarding, particularly ocean freight.
• A strong working knowledge of both FCL and LCL imports.
• Experience preparing sea freight pricing and customer quotations.
• Air freight pricing experience would be a definite advantage.
• Experience liaising with overseas agents and arranging shipment bookings.
• A good understanding of customs clearance, import duties and VAT payments.
• Experience with shipment tracking, job costing and invoicing.

• Salary of £36,000 – £40,000, depending on experience.
• Monday to Friday working week.
• Full-time, office-based position in Denton, Manchester.
• An opportunity to take ownership of a varied import role within an established freight forwarding business.

Tagged as: air frieght, exports, imports, sea freight, team leader