Concierge

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People Culture Developeme Part Time Manual Labor Manchester, VT, US

A daughter visiting her mom for the first time. A resident waiting on a package from the grandkids. A new team member on day one. They all walk past your desk, and you set the tone for their whole visit.

Bromley Manor is a residential care community in Manchester Center, Vermont, with an 11-apartment Journeys neighborhood for residents living with dementia. Whatever your role, you'll help give every resident days that feel familiar, calm, and full of purpose.

• You’ll know everyone who walks in. In a small community, you learn residents’ names, their families, and who’s expecting a visit today.
• You’re the hub. Calls, messages, deliveries, and questions all come through you, and you keep it all moving.
• Every day is different. One hour you’re welcoming a family, the next you’re helping with move-in paperwork.
• Flexible schedules. Full-time and part-time shifts are available.

• Greet residents, families, and visitors warmly, and make sure every visitor signs in and out
• Answer and direct phone calls, and pass along messages accurately and on time
• Handle mail, packages, and deliveries
• Keep the front desk and reception area welcoming and organized
• Support the Business Office Manager and Executive Director with filing, data entry, and records
• Help with new team member paperwork and resident move-in and move-out details
• Help schedule appointments, meetings, and events

• High school diploma or equivalent
• 1–3 years of customer service, front desk, or office experience is a plus
• Experience in senior living, healthcare, or hospitality is a bonus, not required
• Warmth, patience, and a friendly, professional presence
• Organized and calm when the phone, the door, and a question all come at once
• Comfortable sitting and standing at the desk, with occasional light lifting up to 25 pounds

• Full-time and part-time schedules
• Paid time off (for eligible team members)
• 401(k), starting January 1, 2027
• Room to grow and develop

Adaptive Senior Living is a New England senior living company built on a simple standard we call The Adaptive Way: do the right thing, lift each other up, and put residents and families first, every time.

If you love being the person who makes everyone feel welcome, this is your desk.