Capturis - Missing Bills Processor

3131 Technology Drive NW, Mandan , North Dakota 58554 , United States

When you join Capturis , you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location:
In Office/Hybrid if located in Mandan, ND or Logan Utah

Schedule:7-4 PM CST, 8-5 PM CST, --6 CST

Overview

If you’re looking for a chance to use your communication and problem-solving skills in a professional environment, then this is the job for you! Our Account Processors ensure utility provider bills are received in our office in a timely manner and then input the bills into the Conservice database in order to begin processing. We value assertiveness here at Conservice, so you’ll need to be dedicated to taking the initiative to resolve complications.

If you’re looking for a professional and fast-paced environment, join the Conservice family!

Responsibilities

As an Account Processor you will:

• Contact and work with utility providers over the phone and through email
• Utilize Conservice software to investigate and locate missing bills
• Retrieve bills from utility providers and prepare them to be processed
• Phone Use:
  Medium (Up to 40% of the workday)
• Type:
  Outbound
• Ensure method of arriving bills is done through correct processes
• Return messages left by vendors and providers as needed
• Ability to achieve the standard of 70 billing resolutions per day

Preferred Skills

• Excellent research and problem-solving skills with a strong attention to detail
• Time management and organization
• Excellent attendance and punctuality
• Familiarity with using a computer and G-Suite
• Familiarity with Microsoft Word and Excel

Education & Experience

• High School Diploma or equivalent

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest.

Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.