SBA Loan Processor

the primary function of this remote SBA processing role is to ensure a smooth and efficient processing of SBA & USDA loans. The Processor is responsible for coordinating and managing all aspects of the loan process, and assisting loan officers as needed through closing.

• Maintain a working knowledge of the most recent SBA Standard Operating Procedures (SOP)
• Act as the primary point of contact for borrowers, loan officers, and other stakeholders involved in the loan process
• Receive and review SBA loan applications from borrowers, ensuring all required information and documentation is complete
• Verify the accuracy and authenticity of borrower-provided documents, including financial statements, tax returns, business plans, and other relevant information
• Communicate with borrowers to gather any missing information, clarify details, and address inquiries related to the loan application process
• Pull and review OFAC checks, Flood Determinations, UCC filings, Secretary of State records, and other required due diligence items
• Work closely with loan officers, underwriters, closers, and other parties involved in the loan process to address any issues or concerns, and gather any necessary information
• Keep borrowers informed about the status of their loan applications throughout the processing stage
• Facilitate ordering appraisals and other collateral related documentation as required for loan approval
• Enter, review, and update loan information in the loan management system, ensuring data accuracy and completeness
• Conduct thorough reviews of loan files to ensure accuracy, completeness, and compliance with SBA guidelines and internal policies
• Prioritize and manage multiple loan applications to meet established deadlines and service level agreements
• Provide administrative support related to loan audit or reviews, as needed
• Ensure strict adherence to SBA regulations and guidelines throughout the loan process
• Provide exceptional customer service to borrowers throughout the loan process
• Develop and maintain an expertise with the SPARK SBA loan origination software
• Identify and elevate potential SBA eligibility or policy compliance issues through detailed review of borrower documentation.
• Serve as the primary point of contact throughout the loan closing process.
• Review closing documentation to ensure consistency with credit approvals, SBA requirements, and loan authorizations.
• Verify all funding conditions and required contributions have been satisfied prior to disbursement.
• Coordinate post-closing activities with Loan Operations and BDOs, including obtaining recorded documents, title updates, insurance documentation, and other required collateral evidence.
• Work with Loan Operations on coordination with title companies, attorneys, and internal closing teams by providing required documentation, payoff information, and settlement-related items.
• Consistently supports the Bank and its core values
• Follow all policies and procedures
• Additional duties may be assigned by supervisor

• High school diploma or equivalent
• A Bachelor’s degree in Business, with a major in Finance or Accounting preferred
• 2+ years experience in SBA loan processing
• Knowledge of SBA/USDA loans and lending practices
• Thorough understanding of lending requirements
• Experience with Spark loan software preferred
• Understanding of financial statement/cash flow analysis and financial ratios
• Ability to read, analyze, and interpret financial statements and legal documents
• Knowledge of accounting principles and practices
• Knowledge of banking regulations and operations
• Knowledge of appropriate loan structure and risk ratings
• Detail oriented
• Exceptional verbal, written, and interpersonal communication skills
• Ability to work independently while having a strong commitment to team orientation
• Excellent organizational, critical thinking, analytical and problem-solving skills
• Excellent time management skills and ability to handle multiple priorities and projects within required deadlines
• Ability to follow directions, comprehend new training material and apply it to credit packages
• Self-directed/motivated with the ability to work independently with little to no supervision