Police Technology Specialist

Police Technology Specialist – City of Manhattan Beach

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The City of Manhattan Beach is now accepting applications for the position of Police Technology Specialist. If you are interested in developing, maintaining, or operating specialized law‑enforcement systems and equipment, come join our most proud public safety team! Work by the beach and enjoy working at a state‑of‑the‑art Police and Fire Safety Facility that houses the latest public‑safety technology. MBPD employs approximately 65 sworn and 43 civilian full‑time employees and operates under two bureaus—Administration/Investigations and Field Operations.

Under general supervision, the Police Technology Specialist performs maintenance, testing, troubleshooting, repair, and user support services for portable audio and visual equipment, public‑safety vehicle equipment, license‑plate reader systems, station cameras and systems, radio and telecommunications equipment, and other related public‑safety equipment as required.

• Plan, direct, and administer around‑the‑clock user support functions for all public‑safety automated systems to ensure operational effectiveness and immediate availability for emergency response.
• Troubleshoot technical problems with critical public‑safety systems and equipment, responding to emergent system issues as required.
• Design, implement, and facilitate ongoing user training programs.
• Ensure compliance with CJIS (Criminal Justice Information Services) standards and cybersecurity best practices.
• Maintain up‑to‑date knowledge of state‑of‑the‑art technology trends for the public‑safety digital media and radio field and continuously evaluate upgrade potential for department systems.
• Recommend new technology as needed, conducting cost comparisons, analyzing total costs of the system, and evaluating alternatives. Test hardware and software.
• Research and troubleshoot issues related to police system functionality; investigate, analyze, and resolve a wide variety of system‑related problems to re‑establish functionality and ensure business continuity.
• Coordinate activities with vendors, managed service providers, and contractors; maintain effective communication with users regarding vendor activities, problems, status, timelines, and other details.
• Manage upgrades and replacements of public‑safety systems and technology.
• Research and evaluate solutions; recommend, plan, and assist with procurement and implementation of new public‑safety equipment, systems, and technology.
• Prepare and maintain inventory records for hardware and software; identify and prepare equipment for surplus.
• Investigate and identify issues with systems, hardware, and software; troubleshoot errors; escalating issues to the appropriate teams and/or vendor support; implement corrective approaches as needed.
• Install, repair, maintain and operate two‑way radio communications equipment—including trunked radio systems, conventional radio systems, mobile radios, base radios, portables, paging controllers, mobile data, control/dispatch consoles, and related equipment.
• Repair, maintain and operate police station security systems—including closed‑circuit television, alarms, recorders, motion‑detection devices, access‑control systems, card readers and associated components.
• Communicate with personnel to coordinate activities such as sharing equipment, scheduling system outages, performing radio‑communication end‑to‑end system tests, and analyzing radio‑equipment performance problems; implement repairs as needed.
• Work with management to ensure policies and procedures related to portable audio/video recorders and mobile video systems comply with federal, state and local legislation and relevant case law.
• Prepare and maintain comprehensive documentation regarding all MBPD‑issued radio and body‑worn equipment; provide status and system reports.
• Ensure that all MBPD digital media is maintained in accordance with MBPD evidence policy and procedures.
• Ensure all MBPD digital media is stored, saved, archived, impounded, and purged per MBPD policy and procedures.
• Copy and redact digital media materials as required.
• Testify in court…